Novin Air

Contact us

Support and offices

Fastest route

This may already solve it

Flight status

Delays, live times and gate numbers.

Manage booking

Change, reissue or view your ticket.

Baggage and lost items

Track baggage and file a report.

Refunds and rules

Refund conditions in our notices.

Direct channels

Talk to us

Contact centre

+98 21 31979

Every day, around the clock

Email

info@novinair.com

Answered on working days

Head office

No. 71, 4th floor, Unit 8, Shahid Nafisi Blvd, Ekbatan, Tehran

Sat–Wed, 08:30–16:30

Your message

Write to us

Pick the subject precisely — the message goes straight to that team and comes back faster.

Fields marked with a star are required.

1,200 characters left

Offices

See us in person

5 offices

  • Tehran

    Iran

    No. 71, 4th floor, Shahid Nafisi Blvd, Ekbatan

    Phone:+98 21 31979

    Hours:Sat–Wed, 08:30–16:30

  • Mashhad

    Iran

    Shahid Hasheminejad International Airport, domestic terminal

    Phone:+98 51 3399 0000

    Hours:Daily, 07:00–20:00

  • Isfahan

    Iran

    Shahid Beheshti International Airport, domestic hall

    Phone:+98 31 3527 0000

    Hours:Daily, 07:00–19:00

  • Kish

    Iran

    Kish International Airport, passenger terminal

    Phone:+98 76 4444 0000

    Hours:Daily, 08:00–20:00

  • Istanbul

    Türkiye

    İstanbul Havalimanı, Terminal 1, Airline Offices

    Phone:+90 212 000 0000

    Hours:Daily, 09:00–18:00

Specialist contacts

Other routes to us